User support and FAQs

First Sale Landings Aquaculture Processing Trade Consumption Data and Queries Data and Queries

     User supportFAQs

 

User support

 

To help users get familiar with the website and do searches, the following tutorials have been created:

For any clarifications needed or if you have comments or suggestions for improvements, please do not hesitate to contact us at the e-mail: contact-us@eumofa.eu

 

For any questions regarding EUMOFA website, its functioning and its data query system, please call one of the following toll-free telephone numbers:

 

Belgium: 0800-761-10
France: 0800-901174
Germany: 0800-181-1647
Spain: 900-868516
United Kingdom: 0-808-101-0950
All other countries (non toll-free number): 0039-06-853-735-37

 

Technical support will be provided in English only, from Monday to Friday from 10:00 to 13:00 and from 15:00 to 17:00 Central European Time.

 

The service is not available from mobile phones.

FAQs - Frequently Asked Questions

 

Through our interaction with EUMOFA users we have received the below questions. The answers are provided when you click on the questions.

The EUMOFA database is fed with data from different sources, at European Union level and from different countries. The core part of the database relies on official statistics, complemented with data from private providers. More information is available here. [Link to eumofa.eu/sources-of-data]

The time lag for weekly data is one week after the sale. For monthly first sale and wholesale data the time lag is 3 weeks while consumption data has a time lag of 2 months after the reference period and import/export data has a time lag of between 40 and 70 days. For yearly data landings, aquaculture, and processing have a time lag of 12-36 months while consumption data has a time lag of 2 months after the reference period and import/export data has a time lag of between 40 and 70 days.

Yes; you only need to quote “EUMOFA” as the data source.

EUMOFA is managed by DG MARE, with the technical support of COGEA, in partnership with AND International, EUROFISH, Kontali Analyse and Business Integration Partners (BIP).

You need to sign in only if you need to save your queries.

The only information you must provide is your name and your e-mail address. They will both remain confidential.