User supportFAQs


User support


To help users get familiar with the website and do searches, the following tutorials have been created:

For any clarifications needed or if you have comments or suggestions for improvements, please do not hesitate to contact us at the e-mail:


For any questions regarding EUMOFA website, its functioning and its data query system, please call one of the following toll-free telephone numbers:


Belgium: 0800-761-10
France: 0800-901174
Germany: 0800-181-1647
Spain: 900-868516
United Kingdom: 0-808-101-0950
All other countries (non toll-free number): 0039-06-853-735-37


Technical support will be provided in English only, from Monday to Friday from 10:00 to 13:00 and from 15:00 to 17:00 Central European Time.


The service is not available from mobile phones.

FAQs - Frequently Asked Questions


Through our interaction with EUMOFA users we have received the below questions. The answers are provided when you click on the questions.